All Systems Operational

US Hosted App (app.etleap.com) Operational
90 days ago
99.98 % uptime
Today
UI Operational
90 days ago
99.98 % uptime
Today
Pipelines Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Event Streams Operational
90 days ago
99.99 % uptime
Today
dbt Schedules Operational
90 days ago
99.99 % uptime
Today
EU Hosted App (app.eu.etleap.com) Operational
90 days ago
99.99 % uptime
Today
UI Operational
90 days ago
100.0 % uptime
Today
Pipelines Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Event Streams Operational
90 days ago
100.0 % uptime
Today
dbt Schedules Operational
90 days ago
100.0 % uptime
Today
Private Deployments (VPCs) Operational
90 days ago
99.96 % uptime
Today
Pipelines Operational
90 days ago
99.96 % uptime
Today
Integrations Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Etleap EU (app.eu.etleap.com) will be unavailable due to database maintenance Apr 29, 2026 11:00-12:00 PDT

We will be performing database maintenance during this time.
Posted on Apr 15, 2026 - 09:09 PDT
Apr 28, 2026

No incidents reported today.

Apr 27, 2026
Resolved - Earlier today between approximately 10:57 UTC and 11:20 UTC, a power outage in an AWS data center caused all DMS tasks in our hosted EU environment to restart. The restart resulted in corrupted CDC files being written to S3 (zero-filled regions and partial records), as well as a small amount of data loss between the last good file and the first post-restart file. We have opened a dialog with the DMS team at AWS and are pushing for a post-mortem on their side.

We have identified all potentially affected pipelines and notified the impacted customers directly with next steps. If you have not received a notification from us, your pipelines were not affected. We will be working with the DMS team to explore ways to guarantee that future power outages won't cause data integrity issues.

Apr 27, 23:04 PDT
Update - We have determined that the parsing errors are anomalous, i.e. that pipelines that are configured not to stop on parsing errors are unaffected by this issue. We are currently determining whether any pipelines are stopped as a result of these anomalous parsing errors.
Apr 27, 17:33 PDT
Identified - Some pipelines using CDC sources are partially impaired. You may see parsing errors as a result of the DMS files produced during the earlier AWS outage that affected the eu-west-3 Paris region.
Apr 27, 10:05 PDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Resolved - The immediate issue has been resolved and a workaround is in place. The root cause has been identified and a full fix is being prioritised.
Apr 23, 04:05 PDT
Monitoring - A workaround has been implemented while we investigate the root cause. The Etleap UI console is currently accessible again and we expect to see pipeline activities resume shortly. We are actively monitoring the situation.
Apr 23, 03:38 PDT
Identified - The UI is currently inaccessible and pipeline activities have stopped in the Hosted US environment. We are currently addressing the issue.
Apr 23, 03:37 PDT
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Resolved - This incident has been resolved.
Apr 20, 11:59 PDT
Monitoring - We have identified the cause and resolved the issue. Pipeline Extractions and Transformations should start processing as normal. We will continue monitoring all pipelines until they have fully recovered
Apr 20, 11:09 PDT
Resolved - We have identified the cause and resolved the issue. Pipeline Extractions and Transformations are processing as normal.
Apr 20, 10:22 PDT
Investigating - We are currently investigating the issue.
Apr 20, 09:39 PDT
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Resolved - This incident is caused by an upstream issue with X's API. We have filed a bug report [1], and notified all affected customers.

We will continue to monitor until this incident is resolved on X's side. We will reach out directly to affected customers with any updates.

[1]: https://devcommunity.x.com/t/api-stats-jobs-returning-empty-or-broken-data/262900

Apr 15, 15:09 PDT
Identified - We are currently experiencing errors with extractions from Twitter Ad Reports in all environments. We've identified the issue to be on Twitter's API and are monitoring the situation.

All report entities are currently affected.

Apr 15, 10:51 PDT
Apr 14, 2026
Resolved - This incident has been resolved, and all affected pipelines have recovered.
Apr 14, 15:27 PDT
Update - Pipelines in the Hosted US environment have recovered; We are monitoring the recovery of pipelines in the Hosted EU environment.
Apr 14, 15:02 PDT
Monitoring - We have deployed a fix, and we monitoring the recovery
Apr 14, 14:54 PDT
Identified - We have identified the issue, and we are working towards a resolution.
Apr 14, 14:36 PDT
Update - US Hosted pipelines are also affected. We are continuing to investigate the issue.
Apr 14, 14:32 PDT
Investigating - We are seeing increased pipeline latencies in the EU hosted environment. We are currently investigating.
Apr 14, 14:03 PDT