The incident has been resolved. All affected connections are back up and operating normally.
Posted Dec 18, 2025 - 05:15 PST
Monitoring
The permission change was made this morning as part of a regularly scheduled upgrade to the environment. The upgrade has been rolled back and we are seeing creation of SSH tunnels succeed again. We are in the process of resuming all affected CDC connections and will monitor the recovery of the connections and their pipelines.
Posted Dec 18, 2025 - 04:35 PST
Identified
The issue is limited to CDC connections that connect via SSH tunnels. A bad permission change caused the SSH tunnel creation to fail. We are implementing a fix for this currently.
Posted Dec 18, 2025 - 04:21 PST
Investigating
We are investigating a high number of failed CDC connections in the Hosted EU environment. We are currently investigating the cause of the issue.
Posted Dec 18, 2025 - 03:36 PST
This incident affected: EU Hosted App (app.eu.etleap.com) (Pipelines).